Practical, tailored AI training built around the work your administrative team actually does.
For Executive Assistants, Personal Assistants, Office Managers and the leaders who develop them. We help teams understand where AI can support the work, what still needs checking, and where human judgement remains essential.
Administrative and business support teams, including Executive Assistants, Personal Assistants, Office Managers, project/support professionals and the L&D or operational leaders responsible for developing them.
Every programme follows the same five-stage approach, adapted to your team.
Understand the team, approved tools, policies, confidence levels and pressure points.
Build practical AI capability around the tools the organisation actually allows.
Work through real administrative workflows.
Identify what AI omitted, condensed, assumed or made less visible.
Decide what should be automated, what should remain human, and how the workflow should change.
No two teams work the same way, so training is built around your organisation rather than a fixed curriculum.
We may reference tools such as ChatGPT, Microsoft Copilot, Gemini or Claude as examples only, and never promise a specific platform unless your organisation already permits it.
Tailored to
A worked example we use in training: turning messy inputs into an executive-ready briefing, without losing visibility along the way.
Real, unpolished source material.
Consolidates, structures and drafts a first version.
What did it omit, condense or assume?
Ownership, confidentiality and context confirmed.
Checked, structured briefing, ready to send.
Example inputs
A checked, structured, executive-ready briefing with clear actions, ownership, risks and next steps.
AI can save time, but organisations still need visibility into what disappeared between the source material and the finished output.
Participants learn to examine
If a task previously took 60 minutes and AI-assisted work reduces it to 15 minutes, the remaining time should not automatically be filled with more admin.
Illustrative figures, not a result from a client.
Reclaimed time can be reinvested into
Format, length, location and price depend on your team, so we agree them in a conversation. Tell us what you have in mind and we will take it from there.
Useful to have, not required
You do not need to have it all settled. A first conversation can start with a team and a problem.
Who leads the training
Admin AI Insights is led by Craig Bryson, a Strategic Executive Assistant who has spent over two decades inside high-pressure administrative roles. His experience spans banking, private equity and media. Read the full story →
Want to see how we think first? Browse the free resources, or read about the Microsoft Copilot course for individuals.
A few details are enough. Craig aims to reply within two working days.
Which AI tools do you use?
The ones your organisation already permits. ChatGPT, Microsoft Copilot, Gemini or Claude may appear as examples, and we never promise a specific platform unless your organisation already allows it.
What about length, price and anything else you need to know before deciding?
These depend on your team, so we cover them in the first conversation. Add whatever matters to you in the enquiry form.
Can people learn before or after a session?
Yes. Our self-paced courses and bundles can support a team programme before or after live training.
How quickly will we hear back?
Craig aims to reply within two working days.
An immersive workplace simulation where administrative teams will practise AI-supported decisions under realistic pressure, including competing priorities, interruptions, incomplete information and sensitive data.